08004970625: Who Is Calling And Is It Safe In 2026?

Last Updated: 28.09.2026

The number 0800 497 0625 is formatted as a UK freephone number. Current phone-reporting databases most commonly associate it with Domestic & General, appliance insurance and related sales calls.

Who Called currently lists the number as most commonly reported as Domestic & General and shows a negative community rating. NuisanceCalls also links it with Domestic & General, although its overall user rating currently differs.

This distinction matters. A community report saying that someone claimed to represent a company is not the same as confirmation from that company that it owns or operates the number.

Anyone receiving an unexpected call should therefore avoid assuming the identity displayed or claimed by the caller is automatically genuine.

Is 08004970625 Linked To Domestic & General?

There is a significant pattern of user reports connecting 08004970625 with Domestic & General.

Some callers report conversations about appliance insurance, appliance protection, existing policies or offers to insure additional household productshousehold products.

Others say the caller appeared to know information about previous appliance cover.

However, there are also reports describing the number as suspicious, harassing or silent.

Some users say the caller requested personal information, while others have described the calls as legitimate Domestic & General or AO-related contact.

For this reason, the most accurate conclusion is that Domestic & General is frequently mentioned in user reports, but the identity of every person calling from the displayed number cannot be independently confirmed from caller ID alone.

What Is The Latest Activity For 08004970625 In 2026?

The number remains active in public caller-reporting databases in September 2026.

At the time of checking, Who Called displayed more than 224,000 lookups and over 480 user comments, while NuisanceCalls displayed more than 40,000 searches and over 40 comments.

The figures can change as new searches and reports are added.

Recent 2026 reports describe several different experiences, including:

• Repeated Calls occurring several times over a short period
• Insurance Calls involving appliances or household products
• Silent Calls where nobody speaks after the recipient answers
• Immediate Hang-Ups shortly after the call connects
• No Voicemail following missed calls
• Sales Calls after customers say they are no longer interested
• Domestic & General Claims made by some callers
• Spam Warnings automatically displayed by some mobile phones

These are individual reports rather than verified findings about every call.

The different experiences are also one reason phone lookup websites can show conflicting ratings for the same number.

How Long Has 08004970625 Been Active?

Who Called currently records the first activity associated with 08004970625 on 29 February 2024. Reports have continued through 2025 and into 2026.

2024 Activity

Earlier reports began building a connection between the number and insurance-related calls, particularly household appliances and protection plans.

As more recipients searched for the number, reports describing persistent calling and uncertainty over the caller’s identity also appeared.

2025 Activity

Reports continued during 2025, with users describing insurance-related conversations, repeated attempts to call and occasions when nobody spoke after the call was answered.

Some users described the number as Domestic & General, while others considered the calls suspicious.

2026 Activity

The number continues to generate reports in 2026.

Recent comments include people describing AO or Domestic & General-related calls, appliance insurance discussions, repeated calls and silent calls.

Other users report automatically seeing a spam warning when the number appears.

The continued activity means anyone researching the number should pay more attention to recent reports than comments made several years earlier.

Is 08004970625 A Scam, Marketing Call Or Nuisance Call?

These terms do not all mean the same thing.

A marketing call is made to promote or sell a health product or service.

A nuisance call can include persistent unwanted marketing, automated calls, abandoned calls and silent calls.

A scam call normally involves deception intended to obtain money, financial information, account access or other valuable information.

Reports concerning 08004970625 include characteristics from several categories.

Many describe insurance marketing strategy, while others describe persistent or silent calls. Some users have alleged scam activity.

The ICO specifically recognises unwanted marketing calls concerning products such as white-goods insurance as a form of nuisance marketing that consumers can report.

However, a negative user comment does not prove that every call from the displayed number is fraudulent.

Can Your Phone Show Who Is Calling From 08004970625 While It Is Ringing?

Modern smartphones, mobile networks and caller-identification services may sometimes show information about an incoming number before a person answers.

Instead of displaying only 08004970625, a phone may show something such as:

• Possible Spam
• Suspected Spam
• Spam Caller
• Business Name
• Caller Category

The exact wording depends on the phone, mobile network, operating system and any caller-identification service being used.

Ofcom notes that some phones, apps and providers can warn users when an incoming call appears to be spam or a possible scam.

Call-screening tools are also available through some mobile devices and third-party services.

However, these systems are not perfect.

A caller may be incorrectly labelled as spam, while a suspicious number might not yet have enough reports to trigger a warning.

Most importantly, seeing a company name on the screen should not be treated as proof that the caller genuinely represents that organisation.

Caller ID information can be manipulated.

Is 08004970625 Safe To Answer?

Simply answering an unexpected telephone call does not normally give the caller access to your bank account or passwords.

The greater risk begins if the recipient provides information, follows instructions, transfers money, shares a security code or gives someone remote access to a device.

If you answer 08004970625, avoid providing:

• Bank Account Details
• Full Card Information
• PIN Numbers
• Passwords
• One-Time Passcodes
• Online Banking Login Details
• Security Answers
• National Insurance Numbers
• Remote Access To Your Phone Or Computer

Ofcom’s 2026 guidance recommends ending a call when there is doubt about the caller’s identity and independently contacting the organisation using a verified number.

A genuine caller should give you enough time to confirm who they are.

What Should You Do If You Missed A Call From 08004970625?

There is no need to immediately return an unexpected missed call from 08004970625.

First check whether the caller:

• Left A Voicemail
• Sent A Genuine Follow-Up Message
• Matches A Company You Already Deal With
• Can Be Verified Through Your Existing Account Or Documents

An 0800 number is normally free to call from UK consumer mobiles and landlines, but the fact that a call is free does not confirm who is behind it.

If someone claims to be calling from an insurer or appliance-protection company, it is safer to locate that organisation’s contact information independently and contact it yourself.

What If You Call Back And They Say They Do Not Have Permission To Speak To You?

This situation does not automatically mean the original call was a scam.

There are several possible explanations.

The outbound team that made the first call might be different from the inbound customer-service team.

The call could also concern another person on the account, or the employee answering the return call may be unable to discuss an account until security checks have been completed.

If you are told that the company does not have permission to speak to you:

• Do Not Give Extra Personal Information Simply To Continue The Conversation
• Ask Which Organisation And Department You Have Reached
• End The Call If You Are Unsure
• Find The Company’s Official Contact Details Independently
• Contact Customer Services Through The Verified Number
• Ask Whether The Company Recently Tried To Contact You

Do not assume that calling back the displayed number proves the original caller’s identity.

How Can You Check Whether A Call Claiming To Be From Domestic & General Is Genuine?

If someone using 08004970625 says they represent Domestic & General, there is no need to establish their identity while still on the unexpected call.

Ask what the call concerns without giving additional security information.

Then end the call.

If you genuinely hold a Domestic & General policy, check your account, policy documents or the company’s official customer-service information and contact the company separately.

Ask whether:

• The Company Recently Tried To Contact You
• The Policy Or Appliance Mentioned Matches Your Account
• The Reason Given For The Call Is Genuine
• Any Action Is Actually Required

This method is safer than relying on the number shown on the incoming call.

What If The Caller Already Knows Your Name, Address Or Policy Details?

A caller knowing personal information can make a conversation sound convincing.

They might know your name, telephone number, address, appliance type or even information about a company you previously used.

That knowledge alone should not be treated as proof of identity.

Ofcom specifically warns that someone knowing information about you does not necessarily mean they are genuine.

Personal details can sometimes be obtained from public information, previous records or compromised data.

Instead of confirming further information, ask the caller for information that can be independently checked and then contact the organisation separately.

Why Does 08004970625 Keep Calling?

Repeated calls do not have a single explanation.

Possible reasons include:

• Marketing Campaigns
• Insurance Renewal Activity
• Existing Customer Follow-Ups
• Automated Dialling Systems
• Outdated Customer Records
• Incorrect Telephone Numbers
• Unwanted Sales Activity
• Potential Fraudulent Activity

Community reports for 08004970625 include people saying they received calls multiple times, including after declining insurance or cancelling previous cover.

Why Do Some Calls Go Silent Or Hang Up?

A silent call occurs when someone answers but no caller speaks.

An abandoned call can occur when an automated calling system connects a call but no agent is available to take it.

Some reports about 08004970625 specifically describe silence, delayed responses or calls that disconnect soon after being answered.

A silent call does not automatically prove fraud, but repeated silent or abandoned calls can be reported to Ofcom.

Why Might Calls Continue After You Say You Are Not Interested?

If the call is legitimate direct marketing, asking the organisation to stop calling is important.

Ofcom’s current guidance states that a company making a live marketing call must identify itself and provide contact information.

If someone asks the company to stop calling, it must stop.

Companies generally should not make unsolicited marketing calls to TPS-registered numbers unless the person has specifically agreed to receive them.

If unwanted marketing calls continue, keep a record of the dates and times and report them to the ICO.

Are Other 08004970 Numbers Connected To 08004970625?

Who Called currently identifies 08004970623 as belonging to the same number pool and notes that the numbers differ only at the end.

However, two telephone numbers having similar digits does not automatically establish that they are being used by the same caller.

Large number ranges can contain many individual telephone numbers, and numbers may also be reassigned or spoofed.

Each number should therefore be checked individually.

How Can You Stop Calls From 08004970625?

If the calls are unwanted, there are several practical ways to reduce them.

Block The Number

On most smartphones, open the recent-call list, select 08004970625 and choose the option to block the caller.

The wording varies between devices.

Blocking prevents calls displaying the same number from ringing normally, although it cannot prevent someone from contacting you using another number.

Use Spam And Call Screening

Some smartphones and mobile providers can automatically identify or filter suspected spam calls.

These warnings are useful, but they should be treated as an additional safety tool rather than definitive proof that a caller is legitimate or fraudulent.

Ask The Company To Stop Marketing Calls

If the caller identifies a legitimate company for the right reason and the call is marketing, clearly state that you do not want further marketing calls.

Keep a record of when the request was made.

Register With The Telephone Preference Service

UK consumers can register their mobile or landline number with the Telephone Preference Service, commonly called the TPS.

Registration is free and tells legitimate organisations that the person does not want unsolicited sales and marketing calls.

The TPS cannot technically prevent every unwanted or fraudulent call, so suspicious contact should still be blocked and reported separately.

How Can You Easily Report 08004970625 As Spam Or A Suspicious Call?

The correct reporting route depends on what happened during the call.

For unwanted sales, cold calls or marketing calls, report the number to the Information Commissioner’s Office, or ICO.

The ICO accepts complaints about nuisance live sales calls, recorded marketing calls and spam messages.

For suspected scam or fraud calls involving money, banking details or personal information, report the incident through Report Fraud, the official fraud-reporting service for England, Wales and Northern Ireland.

When making a report, keep useful details such as:

• The Telephone Number
• Date And Time Of The Call
• Name Of The Organisation Claimed
• What The Caller Asked For
• Whether Money Or Personal Details Were Shared

What Should You Do If You Already Shared Personal Or Banking Details?

Take action quickly if information has already been disclosed.

If banking or card information was provided, contact the bank using the mobile number on the card, banking app or official banking documentation.

Do not use contact details supplied during the suspicious call.

Other steps may include:

• Change Compromised Passwords
• Do Not Reuse The Same Password Elsewhere
• Monitor Bank And Card Transactions
• Tell The Genuine Organisation If Its Identity Was Used
• Report Suspected Fraud Through The Appropriate Official Service
• Contact The Bank Immediately If Money Has Been Transferred
• Keep Call Logs, Messages And Other Evidence

If a one-time banking security code was disclosed, contact the relevant bank immediately.

How Can You Protect Older Or Vulnerable People From Repeated Calls?

Repeated insurance and nuisance calls can be particularly confusing for people who are not confident about identifying unfamiliar callers.

A simple household rule can help:

Never provide payment or security information to someone who called unexpectedly.

Other useful precautions include:

• Enable Spam Call Detection
• Block Persistent Numbers
• Allow Unknown Numbers To Reach Voicemail
• Register The Number With The TPS
• Discuss Common Scam Warning Signs
• Keep Official Company Numbers Somewhere Accessible
• Encourage Independent Verification Before Making Payments

If the person receives frequent nuisance marketing calls, these can also be reported to the ICO.

If suspected fraud is involved, use the appropriate official fraud-reporting service.

How Did We Check 08004970625?

Information about 08004970625 was assessed using current public phone-number databases and official UK consumer guidance available in September 2026.

The review considered:

• Current Caller Reports
• Number Search Activity
• Reported Caller Names
• Reported Insurance Activity
• Silent And Abandoned Call Reports
• Caller ID And Spoofing Risks
• Ofcom Consumer Guidance
• ICO Nuisance Marketing Guidance
• Official UK Fraud Reporting Routes

Community comments have been treated as individual reports rather than confirmed evidence.

The number being frequently associated with a company does not establish that every call displaying it genuinely came from that organisation.

Conclusion

08004970625 remains an actively reported UK freephone number in 2026.

A large number of community reports associate it with Domestic & General, AO and appliance insurance, while other users describe persistent calling, silent calls, hang-ups and suspected spam.

Those reports provide useful context, but they do not conclusively identify every caller.

If your phone identifies 08004970625 while it is ringing, treat the caller name or spam warning as useful information rather than absolute proof. If you miss the call, there is no need to return it immediately.

When someone claims to represent a company, the safest option is to end the unexpected call and independently contact that organisation.

Block persistent unwanted calls and use 7726, the ICO, Ofcom or the appropriate official fraud-reporting service depending on the type of call received.

Frequently Asked Questions

Is 08004970625 A Genuine UK Number?

08004970625 has the format of a UK 0800 freephone number. However, the number appearing correctly on caller ID does not by itself establish who made a particular call.

Is 08004970625 Domestic & General?

Many current community reports associate 08004970625 with Domestic & General and appliance insurance.

Other reports describe different experiences. The association should therefore not be treated as proof that every call displaying the number originates from Domestic & General.

Is 08004970625 A Scam Number?

There are user reports describing suspicious or alleged scam activity, while other users report genuine-looking insurance-related contact.

There is not enough evidence to categorically classify every call displaying the number as fraudulent. Verify the caller independently before sharing information.

Can My Phone Automatically Identify 08004970625?

Possibly. Some smartphones, mobile providers and caller-identification services can display a new business name, spam warning or suspected-scam alert while the phone is ringing. These systems can make mistakes, so the label should not replace independent verification.

Is It Safe To Call 08004970625 Back?

0800 calls are generally free from UK consumer mobile phones and landlines. However, calling a displayed number back is not the best way to authenticate someone claiming to represent a company. Contact the claimed organisation through independently verified details instead.

Why Does 08004970625 Call And Hang Up?

Community reports include silent calls and calls that disconnect shortly after being answered. Possible explanations include automated dialling or abandoned calls, but the exact cause of an individual call cannot be established from the number alone.