08004970793: Who Called You and Is It Safe to Answer?

Last Updated On – 07-09-2026

08004970793 is a UK freephone number associated in public caller reports with appliance insurance, warranty sales and repeated unwanted calls.

Some recipients suspect a scam; others describe possible Domestic & General marketing. The available evidence does not establish the caller’s identity or prove spoofing.

Treat unexpected calls as unverified and contact the claimed company independently before sharing information.

Who Is Calling From 0800 497 0793?

People searching for 08004970793, also written as 0800 497 0793, commonly want to know whether an unexpected insurance-related call deserves a response.

Public reports mention Domestic & General, Sky or Sky Protect, and Virgin Media. These are names reported by recipients, not independently authenticated identities for the people making the calls.

Is 08004970793 a Scam or a Genuine Insurance Call?

The most defensible assessment is an unverified caller with nuisance-call and suspected-scam reports.

A report labelled “Dangerous” records a recipient’s assessment. It is not a finding by the police, a regulator or the company allegedly represented.

Equally, a comment describing a call as genuine does not authenticate other calls displaying the same number.

Three situations need to be distinguished:

1. Genuine marketing: a business or authorised partner contacts someone about an insurance product.
2. Unwanted or unlawful marketing: a real business makes calls that the recipient does not want, potentially breaching marketing rules.
3. Impersonation fraud: someone pretends to represent a business to obtain money, information or access to an account.

Annoying calls and fraudulent calls can require different reporting routes. The caller’s behaviour and independent verification matter more than the displayed number alone.

What Warning Signs Should You Watch For?

End the conversation if a caller pressures you to pay immediately, refuses to let you verify their identity, requests banking passwords or PINs, or asks you to install remote-access software.

A caller knowing your name, address or an appliance model is not enough to establish legitimacy. Nor is an apparently professional introduction, a familiar brand name or a freephone caller ID.

If someone says your cover is expiring, check the renewal date in your own account or policy paperwork. Do not let an unexpected caller’s deadline determine whether you buy or renew insurance.

Does Domestic & General, Sky Protect or Virgin Media Use This Number?

No official page located during this review confirmed 08004970793 as an authorised outbound number for these businesses.

That absence does not prove the number is unauthorised: companies do not necessarily publish every number used by their teams and partners.

The relationship between Domestic & General and Sky Protect device insurance means that mentioning both names is not, by itself, proof of impersonation. Check the exact product and company involved.

To verify a call, use the contact details on an existing policy, your authenticated account or the company’s official website. Ask whether they contacted you and whether the proposed cover or renewal is genuine.

What Do the Reports About 08004970793 Have in Common?

At the review date, the NuisanceCalls page displayed 31 comments and an overall Harassing rating. This is a platform snapshot, not a count of verified victims or unique incidents.

Some entries appear duplicated, so the comments should not be treated as independent reports without checking.

Reports on another platform also include a voicemail, meaning “they never leave a message” would be too absolute.

A missing voicemail does not prove fraud. Genuine sales teams may also make repeated attempts without leaving one.

Is 08004970793 a VoIP Number, and Can It Be Spoofed?

The 0800 prefix identifies a freephone service, not the underlying calling technology. It does not tell you whether the call travelled over VoIP, a conventional telephone connection or a business contact-centre system.

Ofcom publishes numbering-allocation data, including an S8 file covering 08 numbers. Its numbering-data page listed an update dated 2 September 2026.

However, the relevant allocation row could not be independently retrieved during this review, so the Virgin Media attribution here remains a public-lookup attribution rather than a freshly verified Ofcom finding.

Even a confirmed allocation identifies the organisation allocated the number range. It does not necessarily identify the end user, current routing provider or person who made a particular call.

Caller ID spoofing means falsifying the number shown on the recipient’s phone. It is a recognised risk, but there is insufficient evidence here to say that calls displaying 08004970793 are definitely spoofed.

What Should You Say if 08004970793 Calls?

There is no obligation to answer an unexpected call. If you do answer, keep the conversation brief until you have verified who is calling.

Use this wording:

“Please give me your name, company and a reference for this call. I don’t provide personal or payment details on unexpected calls. I’ll contact the company using the details on my policy. Please stop marketing calls to this number.”

You can note a callback number for your records, but do not rely on it for verification. Find the company’s number independently and end the original call first. If using a landline and concerned the connection has not cleared, use another phone.

You do not need to debate the offer or prove that the caller is suspicious before hanging up.

How Can You Block 08004970793 on iPhone or Android?

On an iPhone

1. Open the Phone app and select Recents.
2. Tap the number or its information button, depending on your layout.
3. Scroll down and choose Block Caller or Block this Caller.
4. Confirm the block if prompted.

Menu wording varies by iOS version. You can also review available screening options under Settings → Apps → Phone.

Consider expected calls from deliveries, healthcare services or other unsaved numbers before enabling broad filtering.

On Android Using the Google Phone App

1. Open Phone.
2. Open Call history, using the three-dot menu where necessary.
3. Select 08004970793.
4. Choose Block / report spam and confirm.

Samsung and other manufacturers may use slightly different labels, such as Block number within the recent-call details.

On a Landline

Check whether your handset supports a blocked-number list. Your telephone provider may also offer call screening or nuisance-call filtering; ask what the service includes and whether it costs extra.

Save relevant call records before deleting anything. Blocking one displayed number does not stop calls made using other numbers.

How Do You Report Calls From 08004970793?

Choose the route that matches what happened. A silent call, unwanted sales pitch and attempted theft are not the same complaint.

Action Fraud was replaced by Report Fraud on 4 December 2025 for England, Wales and Northern Ireland. Older articles may still use the former name.

For a suspected scam text, forward the message to 7726. This free service alerts your mobile provider; it does not replace contacting your bank or reporting a crime when necessary.

Keep screenshots of your call history, messages, voicemails, transaction details and a short note of what was said. Reporting does not guarantee an individual investigation, an immediate end to calls or a refund.

How Do You Register With the Telephone Preference Service?

The Telephone Preference Service (TPS) is the free UK register for people who do not want unsolicited live sales or marketing calls. Both personal landline and mobile numbers can be registered.

1. Find the official Telephone Preference Service registration page.
2. Enter the number you want to register and complete the requested details.
3. Follow the confirmation instructions.
4. Allow up to 28 days for registration to take effect.

Also tell any identified company that you object to further direct marketing and withdraw any previous permission for marketing calls.

TPS registration does not physically block calls and cannot guarantee that scammers will comply.

It also does not stop every service-related call. If unwanted marketing continues, retain the details and use the appropriate complaint route.

What if You Have Already Shared Details or Paid Money?

Act according to what you disclosed:

• Card details, banking information or money: contact your bank immediately through its app or the number on your card. Explain the situation and ask it to secure the account and assess recovery options.
• A password or security code: contact the affected service through a trusted channel, change compromised passwords and review account access. Change any reused password elsewhere too.
• Remote access to a device: disconnect it from the internet, use another trusted device to contact your bank, and obtain help removing the remote-access software and checking the device.
• Name, address or other personal information: watch for follow-up impersonation attempts. Knowledge of the earlier call does not make a subsequent caller genuine.

Save evidence and report suspected fraud. Do not pay someone who unexpectedly promises to recover the money for an upfront fee.

Are There Reliable Location or Call-Time Patterns?

There is not enough verified information to rank cities, identify a regional hotspot or calculate a peak calling hour for this number.

An 0800 number is non-geographic: its prefix does not identify the caller’s town. A searcher’s location would not establish the caller’s location either.

The available comments contain descriptions of timing and frequency, but not a consistent, deduplicated dataset.

A regional heatmap or hourly chart would therefore imply more certainty than the evidence supports. The report-pattern table above provides the useful observations without inventing numerical trends.

FAQs

Who owns 0800 497 0793?

The business currently using 0800 497 0793 has not been independently confirmed in this review.

Public lookup records associate its number range with Virgin Media Limited, but a range allocation does not identify the person or organisation responsible for an individual call.

Is 0800 497 0793 free to call?

Calls to 0800 497 0793 are free from UK consumer landlines and mobiles when called within the UK. Check charges for business systems or calls from abroad. Freephone pricing does not establish that a caller is genuine.

Should I answer 0800 497 0793?

You can leave an unexpected call unanswered. If you answer, avoid sharing personal, payment or security information until you have verified the caller independently.

Contact the claimed company through your policy documents, authenticated account or its official website.

Can I sue for harassment from this number?

Potentially, but there is no automatic right to compensation simply because calls are repeated or annoying. You would need evidence and an identifiable responsible party.

Legal routes vary across the UK; obtain advice from a solicitor or Citizens Advice before bringing a claim. A displayed number alone may not identify the defendant.

Does a missing voicemail mean the call is a scam?

No. Both legitimate and suspicious callers may leave no message. A voicemail also does not prove legitimacy. Independently verify any request involving your account, personal information or money.

How can I check an insurance provider?

Check the firm’s identity and relevant permissions using the Financial Conduct Authority’s Firm Checker or Financial Services Register.

Use independently verified contact details. Finding a genuine firm does not prove that an unexpected caller works for it.