Receiving a call from an unfamiliar number can be unsettling, particularly when it starts with 0800 a UK freephone prefix often used by businesses and government departments.

If you’ve recently received a call from 08007310175, you’re likely wondering who it belongs to and whether it’s safe to engage with.

This guide offers a comprehensive explanation of what the number represents, its legitimacy, and what steps to take next.

What Is 08007310175 and Who Uses This Number?

What Is 08007310175 and Who Uses This Number

The number 08007310175 is frequently associated with calls from the UK Government’s Department for Work and Pensions. More specifically, it is often used by the Future Pension Centre.

This number is a Freephone 0800 line, which means it is free to receive and return calls from this number using most UK landlines and mobile networks.

Individuals who have submitted queries or requested pension information may receive follow-up communication through this number.

Despite its official origin, many people still express concern when receiving such calls due to the rise in scam activity and the unfamiliarity of the number.

Some of the reasons this number may be used include:

  • Responding to a voluntary National Insurance contribution form
  • Contacting individuals regarding State Pension entitlements
  • Clarifying personal information linked to a pension enquiry

The calls are typically outbound, meaning they are made by representatives to reach individuals who have either initiated contact or are being followed up for administrative reasons.

Is 08007310175 a Legitimate or Scam Call?

The concerns around whether 08007310175 is a scam stem from the widespread issue of number spoofing.

Fraudsters can imitate legitimate government numbers, making it difficult for the average recipient to immediately determine whether the call is trustworthy.

The number 08007310175 is known to be used by the Future Pension Centre under the Department for Work and Pensions. However, the context of the call and whether it was expected are vital indicators.

If the individual recently submitted a form, used a calculator for a pension forecast, or provided consent for a callback, it is highly likely that the call is legitimate.

Indicators of a potentially suspicious call include:

  • Requesting personal financial details or passwords
  • Pressuring the recipient to take immediate action
  • Inconsistent information or caller behaviour

Individuals can refer to the official helpline numbers listed on trusted government platforms to cross-check the caller’s identity.

Why Would the Future Pension Centre Call From 08007310175?

Why Would the Future Pension Centre Call From 08007310175

The Future Pension Centre handles enquiries related to the UK State Pension system.

One of the primary functions of this centre is to provide State Pension forecasts and information on how voluntary National Insurance contributions can affect pension eligibility.

A call from 08007310175 could be prompted by the following scenarios:

  • Submission of the call-back request form to pay voluntary National Insurance contributions
  • General enquiry about State Pension entitlement
  • Clarification of incomplete or incorrect personal information on a pension form

If a form was submitted via the GOV.UK portal, there is typically no need to call them afterwards.

DWP Retirement Services usually initiates the call based on the data provided. These calls are not random and are based on specific user actions.

The table below outlines common reasons for a call from this number and what it relates to:

Reason for Call Explanation
Voluntary NI Contributions Responding to a submitted call-back request
Pension Forecast Answering queries about future State Pension eligibility
Confirmation Requests Requesting clarification on application details
Documentation Follow-up Requesting missing or additional forms

Understanding the reason behind the call can help determine whether the interaction is genuine.

Should You Call Back 08007310175 or Wait?

In most cases, calling back the number is not necessary. If the call was initiated in response to a form submission or enquiry, the Future Pension Centre will make multiple attempts to reach the individual.

The Department for Work and Pensions recommends waiting for further contact rather than returning unsolicited calls.

Calling the number without verification could lead to confusion or risk, especially if the number has been spoofed. To avoid this, individuals should:

  • Review whether they submitted any recent pension-related queries
  • Keep records of form submissions or communication reference numbers
  • Wait for a follow-up attempt or official letter if a call was missed

Returning the call through a number listed on the GOV.UK website, rather than through the call log, is generally safer. Using this method ensures the individual is contacting the actual department and not a spoofed number.

How Can You Confirm a Call From the Department for Work and Pensions?

Confirming the legitimacy of a government call involves cross-referencing the number and understanding the context of the contact.

If the number matches one listed on a verified government site and the call content relates directly to a known issue or enquiry, it is likely safe.

Practical steps to verify the call include:

  • Checking whether a form was submitted or a service requested
  • Reviewing whether the caller provided specific, accurate details
  • Contacting the DWP via an official number found through GOV.UK

The DWP will not ask for sensitive data such as full login credentials or financial account passwords over the phone. If this occurs, it is a red flag.

The table below lists a few important DWP contact numbers and their associated departments:

Department Contact Number Purpose
Future Pension Centre 0800 731 0175 Pension forecasts and voluntary contributions
The Pension Service 0800 731 0469 General enquiries about State Pensions
NI Helpline 0300 200 3500 Questions about National Insurance records
DWP Fraud Hotline 0800 854 440 Reporting fraud or suspicious activity

By comparing the number received with this list, recipients can confirm whether they were contacted by a legitimate government source.

What to Do if You Missed a Call From 08007310175?

What to Do if You Missed a Call From 08007310175

Missing a call from an unfamiliar number like 08007310175 can leave many individuals feeling uncertain about whether or not to respond.

Given the growing concerns around scam calls and impersonation attempts, it’s important to approach the situation with caution, especially when the number is linked to a government department such as the Future Pension Centre, part of the Department for Work and Pensions (DWP).

If the call was missed and no voicemail was left, the first thing to consider is whether you have recently interacted with the DWP or submitted any kind of request through GOV.UK. This number is commonly used to follow up on specific enquiries such as:

  • A call-back request for voluntary National Insurance contributions
  • A State Pension forecast query submitted online
  • A clarification or update on an existing pension-related case

If none of the above apply and you weren’t expecting a call, you should be especially careful before returning the call or sharing any personal details.

Steps to Take After Missing the Call

Rather than rushing to return the call, follow a series of steps to ensure the contact is legitimate and your personal data remains secure:

  1. Check Your Records: Look through your recent online activity to confirm whether you submitted a pension-related request, form, or enquiry. If you did, it’s likely that 08007310175 is contacting you to follow up.
  2. Do Not Call Back Immediately: Unless you are confident that the call is genuine and you have verified the number, it is best not to call back directly. In some cases, spoofing techniques can make a fraudulent call appear to come from a legitimate government number.
  3. Wait for a Follow-Up: The DWP and its associated services typically attempt to contact individuals multiple times. If the call was important, they will try again or send an official letter or message through GOV.UK services.
  4. Check For Any Voicemails or Messages: Review whether the caller left a voicemail or if there are any messages in your GOV.UK account inbox, which could confirm the identity and purpose of the contact.
  5. Use Official Contact Information: If you wish to follow up, use the official numbers found on the GOV.UK website rather than redialling from your call history. This ensures you’re reaching the authentic department directly.
  6. Be Aware of Operating Hours: Most DWP and government department calls take place during standard working hours, typically between 8am and 6pm. Calls outside of these times should be treated with caution, as government departments rarely operate in the evenings or on weekends.

Signs It Was Likely a Genuine Call

If the following conditions apply, it’s a strong indicator that the missed call was genuine:

  • You recently submitted a form or pension enquiry online.
  • The call occurred during standard DWP operating hours.
  • You recognise the number (08007310175) from official government documentation.
  • You received a follow-up letter or secure message in addition to the call attempt.

When to Be Cautious?

However, if any of the below apply, you should investigate further before taking any action:

  • The caller asked for sensitive information such as your full National Insurance number, bank account details, or login credentials.
  • The call was made late in the evening or during the weekend.
  • You’ve had no prior interaction with the DWP or Future Pension Centre.
  • The call was followed by a suspicious text or email asking you to click on a link.

By understanding the typical call practices of the DWP and recognising when a follow-up is likely, individuals can take the appropriate next steps without exposing themselves to unnecessary risk.

How Can You Block or Report a Suspicious Call Like 08007310175?

While 08007310175 is generally safe, individuals who feel uncomfortable can take several steps to limit unwanted contact. Mobile devices and service providers often include tools to block numbers and report unwanted calls.

To block or report a suspicious call:

  • Use mobile phone settings to block the number from future contact
  • Report the call to a telecom provider for review
  • Use official government channels to report suspected spoofing or scam activity

If the call was clearly a phishing attempt or included requests for financial information, it should be reported to relevant authorities. Reporting the incident helps identify spoofing trends and protects others from similar experiences.

Can You Check If 08007310175 Has Called Others?

Can You Check If 08007310175 Has Called Others

Yes, multiple online platforms allow individuals to see whether others have received calls from the same number.

These platforms are populated with user-generated content describing the nature of the call, the reason given by the caller, and whether the call was verified.

Some platforms also rate numbers based on perceived safety and allow users to submit their own experience, which contributes to a broader understanding of how the number is used. This public feedback can be a valuable reference point when deciding how to respond to a missed or suspicious call.

What Are Other Government Numbers Related to Pension and DWP Services?

The Department for Work and Pensions operates several helplines across its services. These numbers are used for different aspects of retirement planning, National Insurance contributions, and fraud reporting.

Having a clear reference to the correct contact number helps reduce confusion and ensures communication is secure and relevant.

The Future Pension Centre is one part of a larger network within the DWP and interacts primarily with individuals looking to understand or improve their State Pension situation.

Understanding the specific purpose of each helpline can save time and reduce the chances of falling for fraudulent or misdirected communication.

Conclusion

The number 08007310175 is officially linked to the Future Pension Centre, a part of the Department for Work and Pensions. If you’ve recently requested a pension forecast or submitted a voluntary National Insurance payment form, this number is most likely calling you in response.

However, due to the rise in number spoofing, always verify unsolicited calls using official government resources. Never give out personal or financial information unless you’re sure the call is legitimate.

When in doubt, navigate to GOV.UK and use the secure numbers provided there. It’s better to be cautious and call back through official means than risk exposing your information.

FAQs

What does it mean when I receive a call from 08007310175?

It typically means the Future Pension Centre is attempting to contact you about a pension-related query or a voluntary National Insurance contribution you submitted online.

Is 08007310175 associated with scam calls?

This number is not inherently a scam. It belongs to the DWP, but like any number, it could potentially be spoofed. Always verify via GOV.UK.

How do I verify that a call from DWP is genuine?

You can confirm by checking the official GOV.UK site or contacting them directly via listed helplines. Avoid relying on caller ID alone.

Can I ignore calls from 08007310175?

If you haven’t submitted any forms or enquiries, it’s usually safe to ignore. But if you are expecting a response from DWP, it’s best to wait for a follow-up.

What personal details should I avoid giving over the phone?

Never share bank passwords, full login credentials, or your full National Insurance number unless you initiated the call with a confirmed DWP agent.

How can I stop government calls if I no longer want them?

You can opt-out of some services or request written communication instead. Contact the DWP through their official helpline to adjust your preferences.

Are there apps to check UK phone number legitimacy?

Yes, apps like Truecaller and websites like Who-Called.co.uk provide insights and user reports on unknown UK numbers including 08007310175.

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