08005610170 | Why Is This Number Calling You?
Receiving an unexpected call from 08005610170 can leave you wondering about its purpose. With an increasing number of unsolicited calls reported across the UK, it’s natural to question whether this number is genuine or a potential scam.
Many individuals have shared mixed experiences, ranging from legitimate customer service calls to unwanted marketing attempts. Understanding the origins and intent behind these calls is crucial for ensuring your privacy and security.
But what does this number really represent, and should you be concerned? Let’s explore the details and how you can handle such calls effectively.
Who Owns the Number 08005610170?

The phone number 08005610170 is primarily associated with Capital One, a well-known financial services provider. Additionally, this number is a freephone number registered under Virgin Media Limited.
Several reports indicate that calls from this number are often linked to customer service, account-related inquiries, or promotional offers.
However, concerns have been raised regarding unsolicited or unexpected calls from this number, leading to speculation about its legitimacy.
It is important to note that while some calls may be genuine, there have been instances where scammers have used similar numbers to impersonate legitimate companies.
This makes it essential for recipients to verify the authenticity of the call before engaging with the caller.
Who Is Capital One?
Capital One is a leading financial services company that specialises in credit cards, banking, and loans.
Founded on 21 July 1994 in Richmond, Virginia, the company has grown into one of the largest banks in the United States, United Kingdom, and Canada. Its headquarters are located in McLean, Virginia, USA.
Capital One is known for its innovative digital banking solutions and credit products. It offers a wide range of personal and business banking services, including:
- Credit Cards: A variety of cards tailored for different financial needs, including rewards, cashback, and travel benefits.
- Banking Services: Savings accounts, checking accounts, and online banking solutions.
- Loans & Financing: Auto loans, personal loans, and business financing options.
The company was founded by Richard Fairbank and Nigel Morris with a focus on using technology and data to improve financial products. Over the years, Capital One has expanded globally, serving millions of customers.
In the UK, Capital One is widely recognised for its credit card services, offering solutions for customers with various credit histories. Their UK customer service can be reached at 0344 481 2812 for account inquiries and support.
As of 14 March 2024, Capital One’s stock price (COF) on the New York Stock Exchange (NYSE) was $171.87, reflecting its strong position in the financial industry.
Why Are You Receiving Calls from 08005610170?

Receiving a call from 08005610170 can be concerning, especially if you were not expecting it. This number is commonly associated with Capital One, a well-known financial services company, and is registered as a freephone number under Virgin Media Limited. However, reports from various users suggest that the nature of these calls can vary.
There are several possible reasons why you might be receiving a call from 08005610170:
1. Capital One Account-Related Communications
If you have an account with Capital One, this call may be a genuine attempt by the company to reach you regarding:
- Account updates or changes – Notifications about modifications to your credit card or banking account.
- Payment reminders – Calls related to upcoming or overdue payments.
- Security verification – Capital One may contact customers to verify transactions or respond to suspected fraudulent activity.
In such cases, the call is likely legitimate, but you should still exercise caution before providing any personal or financial information.
2. Marketing and Promotional Calls
Capital One, like many financial institutions, engages in telemarketing to offer new products or services to customers. If you have previously provided your contact details or opted in to receive promotional communications, you may receive calls regarding:
- New credit card offers
- Loan or financing options
- Special banking promotions
If you do not wish to receive these calls, you can contact Capital One’s customer service and request to opt out of marketing communications.
3. Unsolicited or Wrong Number Calls
There have been reports of individuals receiving calls from 08005610170 even if they do not have any accounts with Capital One. Possible explanations include:
- Wrong number dialled – Mistakes in dialling could lead to unintended recipients receiving calls.
- Previous number owner – If you recently changed your phone number, the previous owner may have been a Capital One customer.
- Automated dialling systems – Some companies use auto-dialling technology to contact multiple customers, which may result in unintended calls.
4. Potential Scam or Fraudulent Calls
While 08005610170 is officially linked to Capital One, scammers can use caller ID spoofing to make it appear as though they are calling from this number. Some users have reported suspicious activities, such as:
- Callers requesting sensitive information like passwords or security codes.
- Aggressive or threatening language urging immediate action.
- Offers that seem too good to be true, such as unrealistic loan approvals or financial benefits.
If you receive a call from this number and the caller pressures you for personal details, it is best to hang up and contact Capital One directly through their official website or customer service number (0344 481 2812 in the UK) to verify the legitimacy of the call.
What Should You Do If You Receive a Call from 08005610170?
If you receive a call from 08005610170, consider the following steps to ensure your safety:
- Do not provide personal or financial information unless you are certain of the caller’s identity.
- Ask the caller to verify their identity by providing details that only Capital One would know.
- If in doubt, hang up and call back using Capital One’s official customer service number.
- Block the number if you suspect that the call is spam or fraudulent.
- Report the call to Action Fraud or Ofcom if you believe it to be part of a scam.
By staying cautious and verifying the source of the call, you can protect yourself from potential fraud and unwanted telemarketing communications.
Is 08005610170 a Scam or a Genuine Call?

Reports and user experiences regarding 08005610170 are mixed, making it difficult to determine whether all calls from this number are legitimate. While Capital One and Virgin Media Limited are recognised entities, the nature of the calls may vary.
Key factors to consider when identifying whether the call is genuine or fraudulent include:
- The Caller’s Intent – If the call is genuinely from Capital One, the representative will not pressure you into making immediate decisions or sharing sensitive information.
- Verification Options – A legitimate caller should be able to verify their identity and provide official contact details for follow-up.
- Suspicious Requests – If the caller asks for account passwords, PINs, or bank details, it is a red flag indicating a potential scam.
- Call Back Option – If you are unsure about the legitimacy of the call, you can hang up and call Capital One directly using their official customer service number.
Staying cautious and verifying the call’s purpose can help in avoiding potential scams or fraudulent activities.
Which Regions in the UK Are Most Affected by These Calls?
An analysis of reports indicates that certain regions in the UK receive a higher volume of calls from 08005610170 than others. These regions include:
- London – A significant number of reports suggest that residents in London receive frequent calls from this number.
- South East England – Individuals in this region have also reported a high occurrence of calls.
- North West England – This region appears to be one of the most affected by calls from this number.
The reason for the concentration of calls in these areas is unclear. However, it could be due to targeted marketing efforts or scam activities aimed at specific demographics.
How Can You Stop Calls from 08005610170?
If you are frequently receiving unwanted calls from 08005610170, there are several steps you can take to block or prevent them:
- Block the Number on Your Phone – Most modern smartphones have built-in features that allow users to block specific numbers.
- Register with the Telephone Preference Service (TPS) – This free UK service helps reduce unwanted marketing calls.
- Report the Number to Ofcom or Action Fraud – If you suspect the calls are part of a scam, reporting them to authorities can help prevent further fraudulent activities.
- Contact Capital One Directly – If you believe the call may be legitimate but are unsure, you can reach out to Capital One through their official website or customer service number to confirm.
Taking these steps can help minimise unwanted calls and ensure that you do not fall victim to potential scams.
What Should You Do If You Answer a Call from 08005610170?
If you have already answered a call from 08005610170, it is important to handle the situation carefully:
- Do Not Share Personal or Financial Information – Avoid giving out sensitive details unless you are completely sure of the caller’s authenticity.
- Ask the Caller to Verify Their Identity – A genuine representative should be able to provide information to confirm their legitimacy.
- Be Cautious of High-Pressure Tactics – Scammers often use urgency to manipulate individuals into providing information or making hasty decisions.
- End the Call and Verify Separately – If you have doubts about the call, hang up and contact Capital One using their official contact details to verify the legitimacy of the communication.
How Can You Check If a Phone Call Is Legitimate?

To determine whether a call from 08005610170 is genuine, consider the following methods:
- Use a Reverse Phone Lookup Service – Websites such as Who-Called.co.uk allow users to check reports and reviews about specific phone numbers.
- Look for Common Scam Indicators – Be cautious of robotic voices, aggressive sales tactics, or callers requesting personal details.
- Contact the Official Customer Support – If you suspect a scam, contact Capital One or Virgin Media directly through their verified customer service channels.
Verifying calls before engaging with the caller can prevent financial loss or data breaches caused by scam attempts.
What Are the Legal Protections Against Unwanted Calls in the UK?
In the UK, there are various legal protections in place to help individuals deal with nuisance or fraudulent calls. The primary organisations responsible for regulating these calls include:
| Regulatory Body | Protection Measures |
| Ofcom | Oversees and investigates complaints about nuisance calls. |
| Telephone Preference Service (TPS) | Allows individuals to opt out of unsolicited marketing calls. |
| Action Fraud | Provides a platform to report scams and fraudulent phone calls. |
If you continue to receive unsolicited or suspicious calls from 08005610170, reporting the issue to the appropriate authorities can help take action against potential scammers.
Conclusion
While 08005610170 is linked to a well-known financial institution, reports suggest both genuine and suspicious activities associated with the number. If you receive a call, it’s always best to verify the identity of the caller before sharing any personal details.
With increasing concerns about phone scams, staying informed about such numbers can help you protect yourself.
Whether the call is legitimate or not, knowing how to handle and report unwanted calls ensures you stay in control. Always prioritise your security and use official channels to confirm any communications.
FAQs
Is 08005610170 always a scam number?
No, this number is primarily associated with Capital One. However, there have been reports of fraudulent calls using this number, so it is important to verify the caller’s identity.
How can I stop Capital One from calling me?
If you no longer wish to receive calls from Capital One, you can contact their customer service and request to opt out of marketing communications.
Can scammers spoof 08005610170?
Yes, scammers can use number spoofing techniques to make it appear as though they are calling from a legitimate number. Always verify calls through official channels.
Is it safe to call back 08005610170?
If you suspect a call was fraudulent, it is safer to contact Capital One directly through their official website rather than calling back the number.
What should I do if I gave personal information over the phone?
If you accidentally shared personal details with a suspicious caller, contact your bank immediately and monitor your accounts for any unusual activity.
Can I report nuisance calls to the police?
You can report scam or harassing calls to Action Fraud or Ofcom. If you feel threatened, you can also contact the police.
Are 0800 numbers in the UK always safe?
Not necessarily. While 0800 numbers are usually associated with legitimate businesses, scammers can still use them to deceive individuals. Always verify calls from unknown numbers.




